Balancing Benefits and Risks: AI Chatbots and the EU Artificial Intelligence Act

The evolving interaction between humans and chatbots presents significant ethical, psychological, and regulatory challenges. Despite the risks they pose, their risk categorisation under the EU AI Act is far from clear. This session will delve into these legislative intricacies aiming to discuss the potential benefits of chatbots with the need to protect vulnerable users from undue harm, ensuring responsible and ethical Al without stifling innovation.