A reviewer with a 5.0 rating says they lost account access and were permanently deactivated for an alleged guidelines violation with no details. They say about 100 dollars in earnings was withheld and support called the decision final. BBB shows no company response to the review.

A freelance worker spent hundreds of hours completing over 80 unpaid onboarding processes, training tutorials, and assessment tasks required by an AI training platform. After finishing the extensive training requirements, the projects disappeared entirely from the worker's dashboard, resulting in zero compensation for their labor and causing severe emotional distress due to a lack of communication from the platform.

A worker on an AI training platform says they usually earned 100 to 200 dollars a week, then reached about 500 dollars in one week and were banned before the payout. They say the platform later emailed to confirm the payment would be withheld. They say they had no violation, VPN or proxy use.

A worker on an AI training platform has 1,023 dollars blocked in a payment wallet’s identity verification after the platform banned their account. The source relays this as one worker’s report and gives no further detail.

A contractor says their Outlier account was deactivated by an automated flag and that 127.65 dollars in earnings for about 17 hours of work is being withheld. They report scripted support replies described as final. BBB lists the complaint as Unanswered by the business.

A contractor says their account was deactivated without a stated reason and that 300 dollars in pending earnings was not processed. No response to their support contacts is described. BBB lists the complaint as Unanswered by the business.

A contractor says the platform disabled their account for alleged GPT usage although they handwrite their work, and that the platform is now withholding their payouts. The amount is not stated. BBB lists the complaint as Unanswered by the business.

A contractor says they have unpaid invoices of over 2,000 dollars for completed work on the old platform and were locked out of it before being paid. They now have access only to the new platform, which shows none of their past work or invoices, and several approaches to support brought no resolution. The platform replied that someone would reach out, the complainant answered that no one had, and the platform later said it had emailed the complainant.

A contractor recruited in February 2024 says that after more than 14 months they have not been fully paid for 82 hours of work plus mission bonuses, which they put at 2,506.52 dollars. They say they received 866.90 dollars for the hours and 345 dollars in bonuses, paid through a payment wallet, and they attach screenshots to support the claim. BBB lists the complaint as Unanswered by the business.

An independent contractor says they are owed 3,240 dollars for 18 tasks at 180 dollars each. They say they were removed from all projects of that type on 7 May 2026 after the project was paused, and received no reply to 12 quality questions. BBB lists the complaint as Unanswered by the business.

A contractor says they passed their language and generalist assessments and logged about 4 hours of work, then were removed from the project under an automated claim of not meeting quality criteria, with no feedback or warning. They say they have not been paid for those 4 hours and ask for full compensation. BBB lists the complaint as Unanswered by the business.

A contractor says they are owed 2,103.13 dollars for completed work but cannot reach their payment account because the platform has not updated the phone number used to verify their identity. They were told more than two months earlier that the update was in progress, and report several tickets and emails with minimal or no action. The platform replied on 5 May that someone would reach out.

A contractor says they have not received 2,440.15 dollars for completed work because a name spelling error blocked their tax identity verification and the platform has not reopened the tax compliance portal after correcting it. They say this has lasted over six months and that numerous tickets and escalation requests drew little or no response. The platform replied on 5 May that someone would reach out.

A contractor hired through a freelance marketplace says the platform sent several emails stating a 10,000 dollar payment had been released to their account, and that it then refused to pay for the work they did on that basis. They say neither company responds, they cannot contact the platform directly, and the marketplace says it does not control payments. They report holding emails and screenshots and ask for the payment or a written explanation. BBB lists the complaint as Unanswered by the business.

A contractor says they were not paid for Hubstaff-tracked hours from the first two weeks of March, about 160 hours at 41 dollars an hour, after their agreement ended on 25 April. They say they lost support access during the platform's migration to another platform. BBB lists the complaint as Unanswered by the business.

A contractor says they worked for the platform from April to August 2024 and have not received the corresponding payment. They ask for a link to connect a new payout account. The platform replied that its finance team would reach out with details. The amount is not stated.

A contractor says they worked from May to September 2024 and have not been paid, that their efforts to contact the platform failed, and that it is not answering emails. They ask for a link to connect a payout account so the invoice can be paid. The platform replied on 14 April that someone would reach out. The amount is not stated.

A contractor reported being unpaid for their most recent month of work. The contractor attempted to reach the platform's US and Australian offices, finding no working contact numbers and receiving no response. The Better Business Bureau (BBB) lists the complaint as unanswered by the business. The exact amount unpaid was not specified.

A contractor says they are owed 223.16 dollars that the platform states it processed on 24 June 2026 to a bank account number the contractor had entered with two digits transposed. They first contacted support on 30 June, were told trace information would arrive within 12 weeks, and say that period passed with no trace number and their original ticket closed unresolved. They ask for the trace result or a reissued payment to the corrected account. BBB lists the complaint as Unanswered by the business.

A contractor says their account was closed or flagged and that pending earnings for approved work were not paid. They ask for an explanation and payment. The amount is not stated. BBB lists the complaint as Unanswered by the business.

A contractor says they worked from July to August 2024 and are owed about 1,150 dollars, but the platform denied their request to relink a new payout account and instead terminated their account. They say their account information was later erased, their messages to support were ignored, and they ask for reactivation and payment. The platform replied the same day that it would have someone reach out.

A contributor says they earned 75 dollars in one night on an audio recording task, and the next day an automated system permanently deactivated their account and withheld the earnings under a vague guideline claim. They say they have a passing quality score and a screen recording of the work, and demand release of the 75 dollars. BBB lists the complaint as Unanswered by the business.

A contributor says they were promised a 400 dollar incentive for finishing a dataset by a new deadline but received only the 300 dollar base pay. They say they have screenshots showing they are entitled to it and that several support tickets drew no response. The platform replied on 5 March that it apologized for the confusion and had escalated the matter to its support team.

A contributor says that after about 35 hours on a language project the platform removed them without explanation, citing guidelines violations. They say they followed the guidelines and the platform is holding 525 dollars of their pay. BBB lists the complaint as Unanswered by the business.

A contributor says they worked for 11 months, from 1 July 2023 to 30 May 2024, about 963 hours 40 minutes at 10 dollars an hour, and were never paid because of a problem with their initial payment method, leaving 9,639.74 dollars owed. They say multiple messages to support went unanswered and the platform refused to pay. The platform replied that someone would be in touch, the complainant rejected that on 16 April because no one had contacted them, and on 21 April the platform said it had reached out about the steps required before payment.

A contributor says a project was paused with no reason after about 35 hours of weekend work, and that the payment has not arrived. They say support repeatedly said it would contact the project lead without any follow-up. BBB lists the complaint as Unanswered by the business.

A contributor says they worked with the platform from April to August 2024 and have not received payment for their contributions. They ask for a new link to connect an updated payout account. The platform replied the same day that someone would be in touch. The amount is not stated.

A contributor says they worked for the platform from April to July 2024 and have not received the corresponding payment. They ask for a link to connect a new payout account. The platform replied the same day that someone would reach out. The amount is not stated.

A contributor says they worked for the platform from January to May 2024 and have not received the corresponding payment. They ask for a link to connect a new payout account. The platform replied the same day that someone would be in touch. The amount is not stated.

A contributor says they worked for the platform between May and August 2024 and have not received payment for that period. They ask for a link to connect their new payout account. The platform replied on 28 April that someone from its finance team would reach out. The amount is not stated.

A contributor says they worked on a project from 5 April, submitted time late, and received no payment for it, while being paid for a different project they say they were told they did not qualify for. The platform replied that the account must be reviewed, and the complainant hoped to be paid. The amount is not stated.

A contributor says they worked on a project from 1 June to 31 August 2024 at 10 dollars an hour, 229 hours 50 minutes in total, and that none of their invoices have been processed or paid, amounting to 2,298.35 dollars. They attach a screenshot of the unpaid invoice dashboard. The platform replied that someone would reach out, the complainant asked for an update, and the platform later said its team had reached out on 13 and 14 May 2025.

A contributor says they worked for the platform between April and August 2024 and have not received payment for that period. They ask the platform to provide a link to connect a new payout account. The platform replied the same day that it would ask a team member to reach out. The amount is not stated.

A contributor says they worked on several projects last year and still have unpaid earnings. They say the platform told them there was a problem with their payout account, which has since been resolved, but they can no longer log in to submit their invoices. The platform replied the same day that someone would be in touch. The amount is not stated.

A contributor says they submitted a dataset for a collection project and were told a 700 dollar payment had been sent. They say it never arrived, that the platform held the funds after discontinuing their account, and that they had no reply since 10 May 2024. BBB lists the complaint as Unanswered by the business.

A crowd worker spent over a year working up to 15 hours daily on a tasking platform. Despite the extensive and intense labor, they received less than $100 in total compensation for the entire year.

A crowd worker spent six days working 12 to 18 hours daily on a tasking platform under the guidance of an instructor. After submitting the tasks, the platform flagged 15 errors and did not pay him for his work, resulting in a total loss of his time and effort.

An educator working as an AI trainer on a data annotation platform had their account deactivated without explanation or warning. As a result of this sudden deactivation, the platform withheld $2,869 in completed work and did not respond to the worker's support inquiries.

A first-grade student was shown frightening horror-themed videos on YouTube during free choice time in class on a school-issued tablet. As a result of watching the videos, the child developed persistent nightmares, prompting their parent to intervene with the school administration.

A freelancer says the project team delayed updating invoices on a project last year, and that after the platform moved to a new system it refused to pay their pending invoice and told them to fix their payout account. They say that is done and they need a link to reattach it. The platform replied on 25 April that someone would reach out, and on 28 April the complainant said it had helped them link the account and promised payment by 30 April.

A freelancer who worked for the platform for several months says their account was abruptly suspended and that they were not paid for the final project they completed. They ask for payment for the work done before the suspension and an explanation of the suspension. The amount is not stated. BBB lists the complaint as Unanswered by the business.

A freelancer says the project team delayed updating the invoice section on a project last year, so they could not submit their invoice, and that they were later told they would not be paid and should fix their payout account. They say the payout account problem is solved and they need access to reconnect it and submit the invoice. The platform replied on 25 April that someone would reach out, and BBB lists the complaint as Resolved after the complainant said that response was satisfactory.

A freelancer says they worked on 8 November with payment due the following week, and about six weeks later their emails are ignored and no payment has been made. The amount is not stated. BBB lists the complaint as Unanswered by the business.

A freelancer working since 2020 says 28 tasks have gone unpaid for over a month and that the assigned quality managers do not respond. They describe the work as their only income. The amount is not stated. BBB lists the complaint as Unanswered by the business.

A self-employed worker whose client uses the platform says the platform shut down their account with no specific reason and threatened to hold the money they had earned. They ask for the funds to be released and for an explanation, and say it is their main source of income. BBB lists the complaint as Unanswered by the business.

A graphic designer who earns through freelancing says a payment platform held his money for 180 days. He says he almost lost all his freelancing earnings and felt mentally drained. He then moved to a different payment platform.

A contractor of several years says they have not been paid 250 dollars for a project completed in May 2024, and that unpaid funds remain in past invoices as well. They say they emailed from the summer and filed tickets on 16 September, 15 October and 8 November without a useful response. The platform replied on 30 December that it had escalated the matter and that a response might not come until after the holidays, and in January the complainant said later emails still went unanswered; BBB lists the complaint as Unresolved.

A contributor on an AI training platform had their account suspended in November 2024 for alleged guideline violations, which they denied. Following the suspension, the platform refused to release $525 in earnings owed to the contributor for completed services and left their support inquiries unanswered.

A worker says they were flagged for spam on every review in a rating job without warning or explanation, and that their pay was withheld. They say they were not told which standard they broke and that support replies are slow and unhelpful. The complaint text is cut off and no amount is stated. BBB lists the complaint as Unanswered by the business.

A worker recruited through LinkedIn says they were paid 0.29 dollars at first, received a reduced incentive payment, and were not paid for about 9.33 hours at 54 dollars an hour. They say an automated Slack message then removed them from communication. BBB lists the complaint as Unanswered by the business.