Compulsory school device failed within first school year with no refund
A compulsory device costing nearly €1,000 repeatedly failed and stopped working before the first school year ended; no refund was provided.
Repair of failed school-mandated device initially refused after parent declined optional insurance
A supplier initially refused repair without insurance despite the device warranty and support plan, later reversing the decision.
Parent told school device was rented when trying to unlock it after final school year
A parent struggled to unlock a device after sixth year and was told it had been rented rather than purchased.
Family unable to use digital textbooks on mandatory school device and pressed to take a loan
A parent reported digital-book codes had already been used and the school pushed a credit-union loan for the required device.
Secondary School Student Penalized with Detentions Due to Managed School iPad Repair Delay
A female secondary school student’s mandatory learning iPad developed a technical fault and was sent to the vendor for repair. While the vendor delayed resolving the issue and the device remained missing in transit, the student was repeatedly penalized with demerits and detentions by her school for not having the device in class. The issue […]
Parent charged higher total and longer term than advertised on school-mandated device payment plan
A parent was quoted €640 with a 12‑month plan for a mandatory school device. Choosing the payment plan increased the total to €786.99 and extended payments to 36 months.
High school teacher suspended for not using electronic register when school supplied no device; court annuls sanction
In March 2015, a head teacher at a high school in the Apulia region of Italy found that a female teacher was keeping a paper register because the school had not provided teachers with electronic devices, and suspended her for one day. The teacher appealed with a lawyer from a teachers’ union. On 16 February […]
Compulsory iPad policy at a school in Apulia, Italy; families told to transfer if they do not purchase device
Parents objected to a circular stating that students without an iPad should continue their studies at another school, with devices required from the third grade of primary and the first year of lower secondary school. The female school principal defended the policy, citing the national digital school plan’s “Bring Your Own Device” action, and stated […]
Families required to buy a EUR 600 Apple iPad for a digital classroom section at a high school in Italy
Parents, speaking through a parent class representative, objected that they were told two weeks before term ended that staying in the digital classroom section required buying an iPad at about EUR 600, on top of EUR 300 to 400 for books. The school head defended the Apple choice as hard for students to modify during […]