Consumer commission in West Bengal orders Byju’s to refund parent who financed course through agent-arranged loan
A father purchased a Byju’s learning programme for his daughter, paying Rs 5,000 upfront and financing the remaining Rs 60,000 through a loan from a private finance company that, according to the consumer commission’s order, was arranged by a Byju’s authorised representative. After deciding within the promised 15-day trial period that his daughter was dissatisfied […]
Byju’s refund for engineering prep course still unpaid two months after cancellation within trial window
An adult man signed up his brother and nephew, both male students, for a Byju’s engineering preparation course in June 2022, paying a Rs 15,000 registration fee after months of telesales calls. The two students found the classes unsatisfactory and requested cancellation within ten days of the 15-day trial. Almost two months later the refund […]
Parent keeps paying EMIs on financed Lido Learning subscription after classes stop, under threat of credit damage and recovery agents
Parents who financed Lido Learning subscriptions through the company’s lending partners continued paying EMIs after classes stopped, according to the report. One parent was warned by the financing partner that non-payment could hurt their credit score and bring loan recovery agents to the house, and said the family shelved plans to buy a house. The […]