Byju’s refunds only part of fees after 7th-grade female student leaves loan-financed tutoring course within trial period
In May 2022, a male relative enrolled a 12-year-old girl, a 7th-grade student, in a three-year Byju’s tutoring course costing Rs 93,000, taking a loan option offered by the company after being told he could cancel within 15 days for a full refund. The student left the course after ten days when she was assigned […]
Edtech sales executive calls parent using six-year-old child’s name; parent does not know how company obtained details
In January 2022, a mother in Karnataka, India, received a phone call from a Byju’s sales executive who identified her by her six-year-old child’s name and spoke in the family’s local language. The mother expressed that the call was highly distressing and made her worry for her child’s safety, noting she had no knowledge of […]
Teacher Coerced by Administrator to Hand Over Personal Phone for App Installation
A teacher was forced by their school’s vice principal to hand over their personal mobile phone to have a mandatory school emergency application installed. This occurred after the school district mandated that staff members install the tracking app on their personal devices.
Teacher Experiences Administrative Backlash After Questioning Mandatory Personal Phone App Installation
A public school teacher was instructed by school administration during a faculty meeting to download a student tracking and attendance application on their personal mobile device for use in emergencies. After voicing concerns about the requirement to use personal property for school duties, the teacher faced professional backlash and received demanding follow-up emails from school […]
First-Grade Student Experiences Nightmares After Viewing Frightening YouTube Videos on School Tablet
A first-grade student was shown frightening horror-themed videos on YouTube during free choice time in class on a school-issued tablet. As a result of watching the videos, the child developed persistent nightmares, prompting their parent to intervene with the school administration.
Student Accesses Pornographic YouTube Content on School-Issued Tablet
A parent discovered that their young son, a school student, had accessed and watched pornographic content on YouTube using his school-issued tablet. The exposure to adult content occurred due to a lack of restrictions on the school device, causing significant parental distress.
Student Experiences Invasive Privacy and Device Restrictions From School-Mandated Mobile Device Management
A student at an Apple Distinguished School reported that their school requires students to enroll their personally owned iPads in the school’s device management system. The student argued that fully managing personal devices is problematic and, in their jurisdiction, may even be legally questionable because it can make the device appear to Apple as school-owned […]
Cyberbullying and exposure of minors to explicit content in a student WhatsApp group
A WhatsApp group used by high school students reportedly became a venue for cyberbullying and exposure to sexual content. Participants allegedly mocked and body-shamed a 16-year-old girl after she shared a photograph of herself, and adult men who had joined the group distributed sexually explicit videos that were viewed by underage students. The account was […]
Student opposed AI-based assignment amid concerns about being required to use generative AI
A Canadian student objected to a school assignment requiring the use of generative AI tools and sought advice online about resisting the requirement. The discussion included concerns about AI’s impact on learning, creativity, and ethics, with several commenters encouraging the student to request an alternative assignment or voice concerns to school administrators.
Student Locked Out of Own iPad by Leftover School Management Profile
An individual purchased a used iPad and discovered it was locked and restricted under a school’s mobile device management system. The buyer was unable to use the device normally and had to contact the school’s IT department in an attempt to have the restriction removed.